At EPOC Property Management, we’re focused on leasing, managing, and maintaining investment properties in ways that drive better returns for owners. Our approach to property management from a real estate investor's perspective isn't the only thing that sets us apart from other Winston-Salem property managers.
If you’re looking for a management partner, these are some of the best benefits of working with us.
We Recognize Profitable Rental Properties in Winston-Salem
It starts with deciding where to invest and what to invest in.
Our experience as investors, home flippers, and property managers has taught us what properties are likely to be sound investments. So when investors come to us, either from outside of the area or as local owners trying to grow their portfolio, we help them identify the right opportunities. We’re looking for:
Homes that will easily maintain high occupancy numbers. A vacant rental property does not earn any money. In fact, it costs you money. We’re urging you to invest in homes that residents are likely to find appealing. Not only does this set you up for higher rents, it also ensures you’ll have a steady and recurring income stream.
Potential for rent growth. Starting points need to be high, but we also want to see the potential for future increases. This might mean investing in neighborhoods that are about to peak. It might mean making improvements or investing in smart home technology to increase rents and retain good residents.
Net operating income. This is where we really know what you’re earning. By focusing on your NOI, we’re helping investors choose the right properties and earn money from them starting on Day One.
Before we even begin managing your property, we’re managing your expectations and helping you navigate a growing market.
Property Management Reporting and Procedures
Investors trust us at EPOC because we have systems in place that are automated, consistent, and effective while being flexible enough to move with your investment strategies.
Proven procedures are an important part of property management. It means that rental owners don’t have to worry about marketing their homes, setting the right rental price, screening tenants, crafting lease agreements, responding to maintenance, or tracking financials. We’re already doing all of that. And more.
It’s not just about managing the logistics of your property. It’s also about highlighting what’s going well and what needs improvement. Our tech-focused approach allows the investors who partner with us to see their income, expenses, and the overall performance of each property in their portfolio. We won’t wait for you to ask. We’ll make it available easily and transparently—online.
This accountability allows investors to make informed financial decisions.
Investing in Resident Experiences
Our priority is property owners and real estate investors who have solid investment goals and need our help reaching them.
Earnings and profitability depend on prospective tenants finding your property desirable and a service-oriented experience retaining good tenants.
Owners cannot be successful if their tenants are not happy with where they’re living.
Here’s how we invest in high-quality resident experiences at EPOC:
We prioritize communication and transparency. Open and honest communication is the key to building trust with residents. Positive communication starts at the move-in, where we’ll share expectations and answer questions. Our team checks in regularly to ensure everything is running smoothly, and we’re responsive with maintenance requests, keeping residents updated on timelines and activities. A lack of timely communication can leave tenants feeling ignored or undervalued, which could lead to dissatisfaction and vacancy.
We keep our Winston-Salem rental properties well-maintained. A well-maintained property instantly speaks volumes about how we value our residents. Our attention to detail makes tenants feel comfortable and at ease. We conduct regular inspections, are quick to make necessary repairs, and work with our owners to identify quality upgrades. Property maintenance is not just about repairs; it’s about creating a living environment your tenants are genuinely happy to call home.
We offer convenience and flexibility. Our pet policy allows tenants to have their pets in the home, while also protecting your investment. Our system is designed to accept online rental payments and electronic maintenance requests. Tenants appreciate the ease and convenience this provides.
Balancing service with accountability is the best approach to tenant relationships. When residents have an excellent experience, we can count on higher retention rates, responsive property care, and timely rent payments.
Professional and Personal Experience
Like you, we’re real estate investors. We believe this personal experience, combined with our professional experience, provides a competitive advantage that other property management companies have a hard time matching.
One of the reasons we started doing this work is that we were unsatisfied with the services provided in the general management market. We wanted something more.
That’s why investors trust us: we provide the “something more.” We’re focused on the performance of your property, not only the management. We can do all the things that other management professionals do, from fixing the plumbing to finding the tenants, but we’re doing it against a backdrop of improving your performance and helping you grow your investment portfolio.
Whatever that means to you.
The real estate investors who work with us to professionally manage their Winston-Salem investment properties trust us to deliver higher earnings and lower costs. This performance-based relationship allows us to showcase our industry leadership, local market knowledge, and commitment to property management technology and results-driven resident experiences.
Let’s discuss how our systems will best serve your investments. We’re eager to hear about your investment goals. Contact our team at EPOC Property Management.
